In all businesses, client relationships matter.
Our integrated Customer Relations Manager lets you track, record and strategise client contact.
The MySys CRM is integrated throughout the system, allowing you to automatically insert any client details into projects, quotes, jobs, documents and emails. Whether an individual, company, prospect or supplier, MySys can automatically populate the appropriate contact details (with fallbacks) into documents, forms, and certificates together with details of the quote, job, or even stock.
Save time and improve efficiency
By having instant access to client details, including contact information, office location, notes, ABN, and MYOB details to name a few.
With advanced data and communication integrated throughout, you can save time by sending emails and documents from any area in the system.
Spend less time writing in your inbox, with predesigned email templates catering for every type of letter, request or form you commonly send. Together with these, instantly attach relevant PDF documents generated by the system, with both client and job details already in there, and you've got a blazingly fast solution.
MySys allows you to spend your time doing what you do best — running your business, improving sales and sharing the profits.
Email Direct Marketing
For your next EDM campaign, integrate your MySys clientbase details with MailChimp for professional and personalised email campaigns, with overall and individual reporting so you can easily see how clients interact with each campaign. The MySys CRM integrates with your MailChimp list and stays synchronised, by updating the list automatically on every new person, company or detail addition or change.
Check which campaigns were sent to each client, and which responded most successfully. Need a professionally designed and developed campaign, compatible with all devices? We can help you with that as well.
People are important. Data is valuable.
We tightly integrate these two key principles into the processes in MySys so you can make the most of your people and data.
The high level of data integration within MySys means that almost any data inserted or generated by the system can be collated with reports. Identify your best performing staff and find where bottlenecks are occurring with easy-to-understand graphs, charts and reporting tools.
Using the inbuilt live visual monitoring scoreboard, get live reports on job status, and easily monitor all of your business data, or alternatively export key MySys data to third party monitoring tools.
Contact data is integral but only useful in the context of your business processes, so it’s important to have a solution that streamlines communications between your staff, clients and suppliers, regardless of location.
Streamline team communication as jobs and tasks change hands.
With multiple areas for leaving notes and the ability to send messages throughout the system, staff can be sure to have the right information for the next step in the process.
Track and check each action performed during each task of the work process as it changes hands. With MySys, you'll always know who handled the hot potato in what way, and thus identify potential areas for communication and process improvement.
MySys Inbox
Your MySys Mailbox operates like a regular email client, but with the benefits of including additional information, and quick linking emails into the relevant quote or job, improving work efficiency.
MySys works with you and your staff, no matter your communication preferences. You can alternatively use your regular email client and bcc MySys, having both notifications as well as replies automatically logged and linked against the appropriate project. MySys email can be integrated and synchronised with Office 365 Outlook accounts, Gmail and any SMTP accounts, and is also compatible with Yesware and other email tracking services.
Our integrated CRM lets you track, record and strategise client contact.
For your next quote or job, wouldn’t it be handy to be able to quickly check past communications with the customer, or use the Activity Log to backtrack client communications, or find when a particular communication, EDM open, newsletter click, or change was made to the contact’s details.
No matter the form of communication, MySys provides you with easy to access threads of communication for any project or task, even including transactions, invoices and purchase orders.
Has a project or job stalled, and you're not sure why? MySys makes it easy to backtrack internal communications between workflow tasks, and to see who was responsible for completing each task.
Contact us
Arrange a demo or find out more today
Phone 08 7324 7100
Email mysys@alltraders.com
Drop by 4/58 Greenhill Rd, Wayville SA 5034
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